Frequently Asked Questions

Can I contact a school directly about my booking?

Any rental requests in the District (classrooms, gyms, meeting spaces, etc) must be booked by through the Facility Rentals Office. This is never done directly at school level where the focus is on students. Please do not contact the schools directly regarding rentals. This would also apply to any changes or questions you may have about your booking.

 

How long does it take to confirm a booking?

We make our best effort to respond to requests within 3-5 business days assuming that all the required information is provided on the application form. Once the school confirms availability, rentals groups then have another 3-5 business days to procure their supporting documents and confirm they wish to move forward. The booking will then be processed and an invoice sent for digital signature and payment.

How accurate is your availability calendar?

The availability calendar is a live document that provides a general idea of what could be available and is constantly changing throughout the day. There are also many factors that contribute to whether a space is available or not. Once applications forms are submitted and we have all the information required, the Rentals Office will work with the school’s administration and any other relevant teams to confirm availability for you.

 

Can I visit the school to see the facilities?

Please contact Facility Rentals to check availability first. Once confirmed, we will coordinate an appropriate time after school hours to view the space. Schools should not be contacted directly. All aspects of the booking must be coordinated through the Facility Rentals office.

What equipment is provided with the rental?

Furniture such as desks, tables and chairs are included if requested and available. Groups are responsible for doing their own setup and teardown so please book time slots accordingly. Custodial service for setup/teardowns can be booked at extra cost.

PE/athletic equipment such as score clocks, volleyballs, basketballs, soccer balls, etc are not included in the rental. You are expected to bring your own. Some schools may approve the use of volleyball nets and posts but this must be confirmed at time of booking. Groups are responsible for setting up nets/posts and putting away any equipment after the event.

Audio-visual equipment is not included in the rental but groups may bring their own projector, screen and/or speakers if approved by the school administrator. Groups are responsible for setting up their own A/V equipment. Please note that the School District does not provide large power outputs or special outlets for audio-visual equipment.

 

Are there any specific rules around gym usage?

All organizations and/or groups, when using the gymnasium for sporting activities are limited as below:

Approved Indoor Activities – Badminton, Basketball, Gymnastics, Handball, Martial Arts, Netball, Volleyball, Wrestling

Activities Permitted with Restrictions (please contact our office for details) – Indoor Soccer, Indoor Softball, Pickleball, Soft Lacrosse

Activities Not Permitted – Baseball, Cricket, Dancing, Floor Hockey, Ringette, Roller Blading/Roller Skating, Weightlifting

Proper footwear must be worn at all time – white soled running shoes, preferably ones used only in indoor facilities (non-marking running shoes) No street shoes or black-soled carbon-based running shoes allowed. Food and beverage consumption in the gym is not permitted; plain water is acceptable.

Use of the following items is strictly prohibited – tape of all kinds, any adhesive material or wax, weapons or replicas including Nerf guns, balloons, chalk, confetti, glitter, paint, permanent marker

 

How do I access the building for my booking?

A district representative will always be on site for the entirety of your booking. They will unlock the main door or gym door (as specified on your booking) for you 10 minutes prior to your booked time and lock up once you depart at the end of your booked time.

How do I rent a grass or artificial turf field?

All Burnaby School District fields that are available to rent are booked through the City of Burnaby Parks Allotment office. Please contact them directly. Thank you.

parksallotments@burnaby.ca
(604) 294-7222

Can I rent the school for a social event?

Unfortunately, no. We do not allow rentals for social events such as weddings, birthday parties and dances.

Can I serve alcohol?

Serving of any alcoholic beverages is not permitted on school properties without written approval of the Secretary-Treasurer. An approval letter must be applied for in writing to the Secretary-Treasurer, c/o Burnaby School District, 4054 Norfolk Street, Burnaby, BC V5G 0C3. For more information please contact Deanna Azzara at (604) 296-6900 ext. 661004.

What happens if it snows?

School closure information will be posted on the district website. You can also view our winter weather procedures for a listing of radio stations that will provide updates.